Users are unable to log in with their valid user names and passwords

Issue : Users are unable to log in with their valid user names and passwords

Bifoundation_domain.log Output shows the following:

###<DATE> <Error> <oracle.wsm.resources.enforcement> <Machine_Name> <bi_server1>
<[ACTIVE] ExecuteThread: '2' for queue: 'weblogic.kernel.Default (self-tuning)'>
<<anonymous>> <> <> <1273244079442> <WSM-07607> <Failure in execution of assertion
{}wss-username-token executor
####<DATE> <Error> <oracle.wsm.resources.enforcement> <Machine_Name> <bi_server1>
<[ACTIVE] ExecuteThread: '2' for queue: 'weblogic.kernel.Default (self-tuning)'>
<<anonymous>> <> <> <1273244079442> <WSM-07602> <Failure in WS-Policy Execution
due to exception.>
####<07-might-2010 15:54:39 o'clock BST> <Error>
<oracle.wsm.resources.enforcement> <ukp79330> <bi_server1> <[ACTIVE]
ExecuteThread: '2' for queue: 'weblogic.kernel.Default (self-tuning)'>
<<anonymous>> <> <> <1273244079442> <WSM-07501> <Failure in Oracle WSM Agent
processRequest, category=security, function=agent.function.service,
application=bimiddleware#, composite=null, modelObj=SecurityService,

Root Cause: If using Oracle Business Intelligence as a data store, BI Publisher establishes system communication with it as BISystemUser. If you change the BISystemUser password in the identity store administrative interface, you also must change the password in the credential store ( credential map). This applies if you have created a custom application role to take the place of the default BISystemUser. Components will be unable to communicate with each other if the credentials are out-of-sync.

Root Cause One Liner : BISystemUser Credentials Become Out-of Sync.

Resolution: Resetting the BISystemUser Password.

From Fusion Middleware Control target navigation pane, expand the farm, then expand WebLogic Domain, and select bifoundation_domain.
  • From the WebLogic Domain menu, select Security, then Credentials.
  • Open the credential map, select system.user and click Edit.
    This screenshot or diagram is described in surrounding text.

  • In the Edit Key dialog, enter BISystemUser (or name you selected) in the User Name field. In the Password field, enter the trusted user's password that is contained in the authentication provider (for example, Oracle Internet Directory, Active Directory).
    Entering BISystemUser credentials in the Edit Key dialog.
  • Click OK.


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